Nurture relationships to boost occupancy with MyWaitlist

The all-in-one sales and marketing childcare waitlist management solution for your Australian early learning service—turn leads into enrolments.

Capture leads more efficiently

Automate your enquiries

Schedule admin tasks

Access reporting analytics

TRUSTED BY THOUSANDS OF SERVICES ACROSS AUSTRALIA

“Xplor is really efficient and there’s lots of support for help.” – Natalie Underwood, Minnows Early Learning

MyWaitlist family lead capture

Maximising the number of leads you capture is simple—especially with mobile-friendly lead capture forms.

Capture leads without requiring families to complete the entire waitlist registration process.
Automate reminder emails and create email templates for offers and confirmation while monitoring interactions via the dashboard.
Families use a single login to create, submit and update waitlist requests with multiple services with a single click.

Online tour scheduling

With online tour scheduling, families can schedule appointments at their convenience—fewer calls and e-mails during regular office hours.

Provide families with a calendar of available tour times and allow them to book themselves directly through your website.
Automatically send tour confirmations and reminders by setting up email and SMS templates.
Utilise popular email platforms such as Gmail and Outlook to sync tour bookings with your own calendar.

Customisable email campaigns

Build trust and genuine connections with easy-to-use email marketing to ensure campaigns are relevant to inquiring families.

Easily communicate with waitlisted families through branded email campaigns to showcase your service offerings and build trust.
Establish a target audience and create lists based on factors such as age, enrolment status and childcare needs.
Analyse metrics like open and click-through rates to evaluate the effectiveness of your efforts.

MyWaitlist performance reporting

Use performance reporting to improve your enrolment and occupancy rates and grow your business with actionable insights.

Quickly filter incoming leads based on children’s age and enrolment status to analyse the source of incoming leads.
View your waitlist at different stages in the lead pipeline (waitlisted, offered, confirmed, and started) to gauge enrolment activity.
Recognise trends and important aspects of managing leads, service quality, marketing activities and customer satisfaction.

Don’t lose another lead—
try MyWaitlist now

Part of an all-in-one software solution that streamlines sales and marketing processes for early learning services, the MyWaitlist childcare management tool provides an effective and efficient means of managing your waitlist.

Increase brand awareness with MyWaitlist

Branded email campaigns are a cost-effective way of keeping your brand top-of-mind with families, leading to increased engagement with your brand.

Nurture incoming leads through MyWaitlist

By nurturing your leads properly, you can ensure families don’t feel forgotten once they register. Even if they’re exploring other options, re-engaging them can help tip the scales in your favour.

Automate tasks in MyWaitlist

Automating the waitlist process can improve family satisfaction by providing a better overall experience and increasing your brand’s reputation as a top-notch childcare provider.

Monitor task metrics via MyWaitlist

Monitoring task metrics can help you stay on top of deadlines and ensure waitlist tasks are completed on time or if they are overdue.

MyWaitlist—Frequently Asked Questions

I’m new to MyWaitlist. Do you have a simple guide to help me get started?

We sure do! You have the option of using our Getting Started guide on our support page, with links to the basic features of MyWaitlist to get you up and running quickly.

Or, if you prefer, you can check out this video to learn how to set up your account to start managing your waitlist, accepting online enquiries, allowing families to book tours, sending email campaigns to your families and much more!

If you’re a more experienced MyWaitlist user, please check out this 90-minute MyWaitlist Training: Core Features video for a comprehensive demonstration of all the MyWaitlist features.

How does the Xplor MyWaitlist feature streamline the childcare enrollment process?

Xplor Education’s MyWaitlist reduces admin associated with childcare enrolment, helping you turn leads into enrolments. With mobile-friendly forms, you can maximise lead capture while monitoring automated reminders, offers and confirmations via the dashboard.

Can Xplor Education’s waitlist childcare management app be customised for different childcare centres?

Xplor Education’s MyWaitlist allows you to create customised lead capture forms you can embed on your website. You can easily add, edit or delete rooms to ensure you’re viewing data in a meaningful way. Services can also create customised email templates for different tasks, including enrolment offers or confirmation messages.

How does Xplor’s waitlist management app enhance communication between parents and childcare centres?

Using easy-to-use MyWaitlists email marketing features, you can create customised emails and send targeted campaigns to build relationships with families. MyWaitlist also enables you to create to-do lists for every family to help guide them through their enrolment journey. You can add task information and personalised information for better conversations with families, regardless of which team member is communicating with them.

How does Xplor Education’s pre-enrolment software contribute to a more efficient enrollment process?

Automation within MyWaitlist enables you to put the onus families to maintain an active status with their waitlist application. You can easily keep families updated on available bookings, send reminder emails and create offers that automatically expire. You can also connect your MyWaitlist account to a PayPay account to automate the collection of waitlist and enrolment fees.

What is MyWaitlist, and how does it help with waitlist childcare management?

MyWaitlist is an all-in-one sales and marketing tool designed to streamline waitlist childcare management. It allows childcare centres to capture and manage leads, automate enquiries and improve communication with families, ensuring a smooth transition from enquiry to enrolment.

How can automating tasks in MyWaitlist improve family satisfaction?

Automating tasks like sending reminder emails, processing enrolments and scheduling tours through MyWaitlist helps reduce administrative burden and ensures families receive timely updates. This boosts family satisfaction and improves the overall experience with your childcare service.

Don’t just take our word for it. See what
our customers have to say about us.

With Playground, educators have access to a wide range of tools for managing administration, health, and learning. It allows them to easily observe, document, plan, and share, freeing up time to focus on the children and engage with families.

The regular communication regarding updates is valuable and promotes further learning and discussion at service level on a regular basis…If they say they’re going to do something and it’s scheduled to happen, it happens.

ALICIA PRATT

The Y Ballarat OSHC Services

The parents have said it’s just so easy and they’re loving it. Xplor makes my job easy too; I can see what payments are coming out each week, I can adjust them, I have more control and the usability is amazing. I love Xplor with pure passion.

BERNADETTE LEEDHAM – LDC

Centre Manager, Cribb Street Childcare (QLD)

Xplor is really efficient and there’s lots of support for help.

NATALIE UNDERWOOD – LDC

Centre Manager, Minnows Early Learning (VIC)