The right payment tool to help your childcare service succeed

Xplor Pay—the best digital payment solution for your centre

Efficient payment management
Secure digital payments

Streamlined payment processing
Hassle-free compliance

Woman with infant looking at Xplor Pay on her phone

TRUSTED BY THOUSANDS OF SERVICES ACROSS AUSTRALIA AND NEW ZEALAND

“Xplor is really efficient and there’s lots of support for help.” – Natalie Underwood, Centre Manager of Minnows Early Learning

Start with a seamless payment experience for everyone

Xplor Education offers an easy, secure childcare payments method that saves both services and families time and effort. Families want a convenient childcare payments experience, and with Xplor Pay, you can provide them with the flexibility and ease they expect.

Streamline payment processing and improve efficiency

Setting up Direct Debit saves time and improves efficiency by streamlining electronic childcare payments processing, reducing the risk of error and fraud. Eliminate the need to handle cash or cheques manually so you can focus on your core business with an unparalleled payment experience.

Mother with two children using Xplor Pay on her phone

Real-time mobile payments Anytime, anywhere

PayNow offers ultimate convenience by allowing parents to make real-time childcare payments from their mobile devices—anytime, anywhere. Embrace the future of payment management with PayNow to simplify your payment process.

Xplor Pay in Office

Xplor Education’s trusted support team makes getting set up in Office a breeze. Our commitment to excellence ensures that your payment process meets compliance, giving you peace of mind. Xplor’s integration with the Child Care Subsidy (CCS) system ensures that your centre’s payments are accurate and up-to-date.

Woman managing childcare payments on a laptop

Two images of the Home app on the App Store and Google Play

Simplify your life with Xplor Pay

Already using the Home app? Simplify your childcare payments now. With Direct Debit and PayNow, managing your childcare payments has never been easier. Set up your preferred payment method effortlessly and check your statements quickly and easily.

Not using Home? Download the app to get started today.

A convenient way to pay online

Xplor Education revolutionizes payment management by offering a hassle-free and secure childcare payments method that saves services and families valuable time and energy. In today’s fast-paced world, families expect a convenient payment experience—we help you deliver that with unparalleled flexibility and ease. Exceed your families’ expectations and enjoy a streamlined childcare payments process that keeps your service ahead of the curve.

Hassle-free compliance

From 1 July 2023, families with children enrolled in Australian childcare must pay gap fees electronically. This legislation has been implemented to prevent fraud and ensure compliance with the Child Care Subsidy program. Xplor Pay makes it easy for businesses and families to meet these new requirements with our secure online childcare payments system.

Simplified payment management

With scheduled, automatic payments, your service can help families easily comply with new payment requirements while enjoying the benefits of reduced debt and increased cash flow.

Secure electronic payments for Australians

Our childcare payment system offers scheduled, automatic payments to help families comply with recent new requirements, simultaneously ensuring the security and safety of their financial information.

Dedicated support team

Our dedicated support team is available to help you get set up or guide parents through the easy setup process in the Home app, providing peace of mind and security. Don’t worry—with Xplor Pay, your payments are in good hands.

Childcare sector workers love how Xplor Pay takes the pain out of manual payments

As someone who used to work in the childcare sector, I know firsthand the pain of manual payment processing. It’s a never-ending cycle of data entry, reconciling and trying to keep up with the latest information. Xplor Pay is a game-changer for anyone involved in payment collection. It’s a lifesaver for our administrators who want to streamline their payment collection process and make their jobs easier. Say goodbye to manual processing and hello to a world of automation and efficiency with Xplor Pay!

Tash Veiman

Xplor Training Specialist

Get started quickly

See how easy it is to get started using Xplor Pay with this handy guide which includes all its convenient features.

Xplor Pay—Frequently Asked Questions

What benefits do childcare providers and families experience with Xplor’s digital payment solution?

In addition to providing families with a convenient way to pay online, Xplor Pay provides childcare services with hassle-free compliance surrounding the requirement that all gap fees are paid electronically. In addition, our dedicated support team is on hand to assist services and families with any help they may require when setting up or using Xplor Pay.

What security measures are in place to protect sensitive data in the childcare payment system?

Xplor Pay by Debit Success ensures top-notch security through encryption, compliance with the highest industry standards like PCI DSS (Payment Card Industry Data Security Standard) and proactive fraud prevention measures. Customers can trust our digital payment platform’s robust security protocols for safe transactions.

To receive Level 1 PCE Compliance, businesses must achieve an assessment score of 100% across 12 requirements. Debit Success has maintained this 100% score in all twelve fields since it was implemented as a childcare payment system for Xplor Education.

Can parents set up recurring payments for childcare services through Xplor Pay?

Absolutely! Xplor Pay’s Direct Debit saves parents/guardians time, makes it easy for them to check their statements and reduces the risk of error and fraud for everyone. Direct Debit provides parents/guardians with a convenient way to pay while reducing debt and increasing cash flow at your service.

Is there a mobile version of Xplor Pay for convenient on-the-go childcare payments?

Xplor Pay is part of our free family app, Home, providing a seamless payment experience for everyone. Xplor Pay’s PayNow feature allows parents/guardians to make real-time ad hoc payments anytime, anywhere—directly from their mobile device.

How user-friendly is Xplor Pay for managing childcare payments?

The Xplor Pay by Debit Success childcare payment system prioritises user experience with an intuitive interface designed for ease of use. We offer abundant resources and personalised 1-on-1 support, ensuring a smooth transition. Moreover, our comprehensive training sessions will equip you with the knowledge to maximise our digital payment solution’s capabilities.

Additionally, our dedicated phone support, available during business hours, stands ready to address any queries or concerns, providing prompt assistance for a seamless experience.

You can refer to this brochure to see how easy it is to use Xplor Pay to manage childcare payments.

What is Xplor Pay, and how does it simplify childcare payments?

Xplor Pay is a digital payment solution that simplifies childcare payments by offering scheduled, automatic payments through methods like Direct Debit and PayNow. It helps reduce manual payment processing, improving efficiency for both families and childcare services.

How does Xplor Pay help childcare providers with compliance?

Xplor Pay assists childcare providers in meeting the Australian government’s electronic gap fee payment requirements. By offering a secure and compliant online childcare payment system, Xplor Pay ensures both families and services remain in compliance with the latest regulations.